Delivery

At Optimal Displays we strive to get your goods out to you as soon as possible. In the vast majority of cases our delivery time is within 7 days from the date your order is received, although very large orders may take a little longer. Please contact us via e-mail at sales@optimaldisplays.co.uk for further information.

Couriers

All of our orders are shipped via Business Post (please visit www.business-post.co.uk for further information), providing that the order does not require palletised shipping. If the order is to be shipped on a pallet, we will inform you of this and use an appropriate courier based on your location and the nature of your order.

If you are aware that your order will require palletised shipping, please give us a call on 01353 668045 and we can inform you of the applicable rates and timescales before you place your order.

Shipping and Handling Rates

Our standard delivery charge is £24.95.

However, smaller orders (under £30 in value) will receive a discounted shipping rate of just £15.95.

And orders over £400 in value will qualify for FREE shipping!

Please note that very large palletised orders or orders that are shipped to outlying areas of the UK may incur additional shipping charges. You will be informed if this is the case immediately and you WILL NOT be charged this additional fee without your prior agreement.

Special Arrangements

During the checkout process you will be given the option to enter any special delivery instructions you might have. Both our couriers and ourselves will do our best to accommodate these requests, but reluctantly there may be rare occasions where we are unable to do so. If this is the case, we will contact you as soon as possible to make alternative arrangements.

Tracking Your Shipment

From the moment your order is collected from our warehouse right up to the time it arrives at your door, you can track the progress of your order online HERE. We will e-mail you with your tracking details as soon as your order is packed up and ready to go.